HR practice helps Tube hit time targets

first_imgLondon Underground has cut the number of peak-time train cancellations byreducing absenteeism and boosting the recruitment of drivers. Train cancellations during busy times have been reduced from 433 over afour-week period in January to 365 in April and 70 in June – much better thanLU’s target of 118. Paul Kilius-Smith, reliability programme manager for LU, said this successwas due to increased recruitment, improved attendance and more efficientdeployment of staff. A recruitment drive, which generates 45 new drivers every four weeks, is onschedule to boost the number of train operators by 113 by the end of March nextyear. Kilius-Smith said a more consistent approach to attendance management,including return-to-work interviews and on-going staff health education, hasimproved attendance from 93 per cent in April to nearly 95 per cent last week. An attendance bonus scheme introduced by the company which offered operators£250 if they attended 100 per cent of their shifts between June and August alsolooks like being a success. In addition, LU has reorganised the way it deploys its spare staff so thatthey are used more efficiently. Related posts:No related photos. Previous Article Next Article Comments are closed. HR practice helps Tube hit time targetsOn 21 Aug 2001 in Personnel Todaylast_img

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